FAQ
Find answers to the most common questions about MoodOutfit: mood-based clothing, customization, delivery, returns, and how to join your mood's community.
Frequently asked questions
What makes MoodOutfit different from other clothing brands?
MoodOutfit isn’t just clothing — it’s self-expression. Each piece reflects a mood, connects you to a like-minded community, and is made just for you, on demand,
reducing waste and overproduction with
minimal environmental impact.
How do I choose the outfit that matches my mood?
Each MoodOutfit collection represents a state of mind: CONNECT (social connection), CREATE (expression), PLAY (energy), LOW (rest), and CUSTOM (your unique mood). Pick the ones that reflect how you feel today — or the ones that best represent who you are. More details
Where do you ship?
Mood Outfit is based in Canada and ships across North America — and to just about anywhere in the world!
Whether you're in Montreal, New York, or Tokyo, your mood can find its way to you.
When will I receive my order?
Production typically takes 1–3 business days, with shipping times ranging from 3–7 days, depending on your location.
IIt's not as fast as Amazon but our outfits
are printed on demand for you, carbon emissions are reduced, and overproduction is eliminated.
Can I return or exchange a product?
Because each item is made just for you, we only accept returns in case of a manufacturing defect or printing error. If that's the case, contact us at contact.moodoutfit@gmail.com within 30 days of receiving your order.
How do I join the MoodOutfit community linked to my mood?
Our private Facebook group is open to all Mood Outfit customers.
It’s a space to share moods, ideas, and inspiration with like-minded people — no matter which vibe you’re wearing.
You’ll receive all the details to join once your order is confirmed.
What materials are your products made of?
Our clothes are made from high-quality fabrics, carefully chosen for comfort and durability.
We work with eco-responsible partners to reduce our environmental impact — without compromising on style or feel.
Where are the products made?
MoodOutfit products are printed and shipped locally whenever possible. By producing your order close to your location—based on partner availability—we help reduce carbon emissions, shorten delivery times, and support local businesses.
85% of all packages were fulfilled in the same country as the end customer
99% in the same continent.
We use high-quality, ethically sourced blanks:
- Bella + Canvas 3001 — soft, durable, and made in WRAP-certified facilities
- Gildan® 18500 — cozy, reliable, and made in line with responsible labor practices
We partner with trusted printers worldwide who follow ethical standards, so you can wear your mood with peace of mind.
Is it safe to pay on your website?
Absolutely. All payments are processed via secure, encrypted systems, and we never store your payment information. You can pay by credit card, PayPal, or other trusted methods.
How can I contact you for any questions?
We’re here to help! You can reach us anytime by email at contact.moodoutfit@gmail.com or through our Contact Us form here.
We usually respond within 24 hours on business days.